Lean Six Sigma Projects

Here are some of the latest Green and Black belt projects being worked on at USDA:

Direct Premium Remittance System (DPRS)

• Streamline existing physical workflow to eliminate redundancy.
• Review staff alignment and duties to recommend improvements in efficiency.
• Improve customer service through more efficient processing.
  
• Progress and Completion

Grants Process

Goal Statement (Process Metrics)

• All common processes will be supported by a documented, integrated, streamlined, sustainable and transparent approach by FY 08
• All exceptions to common processes will be justified and approved through business case analysis by FY 07
• Design a means to measure and attain a high customer satisfaction level
• Reduce costs for managing the Grants Management process
• Reduce number of payment methods to two by FY 08